Format: Toolkit

Description: Developed by the ALA GLBT roundtable, this toolkit gives a brief yet wide-ranging overview of best practices for serving LGBTQ+ populations and covers a variety of topics including user needs, collection development, terminology, programming, outreach, and recommended reading. There is also a list of practical tips to make the library a more welcoming place.

Link: http://www.ala.org/rt/sites/ala.org.rt/files/content/professionaltools/160309-glbtrt-open-to-all-toolkit-online.pdf