Format: Article

Description:  This article proposes a conceptual framework for developing cultural competence for LIS professionals and identifies three domains in which cultural competence is developed: cognitive, interpersonal, and environmental. The development of cultural competence within these domains is discussed, and essential elements needed to develop cultural competence within the domains are identified.

Link: http://www.journals.uchicago.edu/doi/full/10.1086/597080

Citation:¬†Patricia¬†Montiel Overall, “Cultural Competence: A Conceptual Framework for Library and Information Science Professionals,” The Library Quarterly 79, no. 2 (April 2009): 175-204.